Harry Rosen partnered with Sweft to connect the teams, processes and systems behind its ecommerce product launches. The result: dramatically faster launches, better visibility and an operating platform that continues to evolve with the business.
Harry Rosen's products move through multiple teams and systems before they're ready to sell online. Each team could do its job well—and products could still get delayed.
The problem: No single team owns that entire journey. Sweft does.
We worked directly with Harry Rosen's ecommerce, studio and technology teams to map the actual product journey—including the exceptions, dependencies and bottlenecks that generic workflows miss.
Sweft connected the information, systems and teams involved in getting products ready for ecommerce, creating a shared operational view across the launch process.
Sweft turned that process into an active workflow—automatically identifying requirements, triggering next steps, assigning work and highlighting products at risk.
See what remains before the product can launch.
Know who needs to take action now.
Track image production and approvals.
Ensure content is complete in every required language.
Verify when products are actually available to customers.
Harry Rosen's needs haven't stood still—and neither has Sweft.
As new operational challenges and opportunities have emerged, Sweft has continued working directly with Harry Rosen's teams to extend and improve the platform.
Improving visibility and reliability across the studio and image workflow.
Going beyond "ready to publish" to verify when products are actually available to customers.
Bringing English-to-French Canadian translation into the product workflow, including review and approval.
Continuously refining how teams manage exceptions, priorities and product readiness.
“Sweft doesn’t operate like a typical software vendor. Their team understands our business, works directly with our teams and continues to evolve the platform as our needs change.”
Every retailer has different systems, teams, processes and constraints. Sweft gives you a platform designed for retail—and a team that works with you to make it fit your operation.
